This error message appears when the printer detects the cartridges are not installed in the correct position.
In the printing process, paper jam more frequently occurs on bad paper handling rather than mechanical failure of the printer. So,to ensure that printing process runs smoothly please pay good attention to the following tips before loading the paper in paper tray of your printer.
- Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. [Read the rest of this entry...]
- Turn ON the printer
- Enter service mode
Press the following buttons in sequence: MENU,SCAN,COPY,SCAN.