No Paper error message appears if there is no paper installed in Auto Sheet Feeder or Rear Tray. No Paper error message appears when the paper sensor detects no paper in auto sheet feeder or rear tray (paper is absent).
It is important to make sure that the paper is present and properly installed.
If the paper is confirmed present, there are some conditions which drives this No Paper error.
No Paper Error can be caused by the following condition:
- Unidentified material (ie: pieces of broken paper, food waste, etc.) blocking the paper path, avoid the paper from being fed and got physical contact with the paper sensor.
- Paper sensor is broken so it cannot detects the paper’s leading edge.
- Logic Board (printer main board) is broken. This condition is rarely happens for this error but it is good for us to know.
Error code which corresponds with No Paper error is 1003.